Delete Your Vortie Account
You can request the deletion of your Vortie account and its associated data at any time. There are two ways to do this.
Option 1 — Delete in the app
Open Vortie and go to Settings → Delete Account, then confirm. This permanently deletes your account and the data described below.
Option 2 — Request by email
If you can no longer access the app, send an email to vortieapp@gmail.com from the email address associated with your account, with the subject “Delete my account”. We will verify your identity and process the request.
What data is deleted
- Your profile information (name, username, age, bio, and photos)
- Your statements, opinions, and votes
- Your matches, conversations, and messages
- Your location and matching preferences
- Your account credentials and sign-in identifiers
What may be retained
We may retain a limited amount of information where required by law or for legitimate purposes such as security, fraud prevention, and abuse investigation. Such information is kept only for as long as necessary — typically no more than 90 days — after which it is deleted or anonymized.
How long it takes
Account deletion requests are processed within 30 days. Once your account is deleted, it cannot be recovered.
Contact
For any questions about deleting your account or data, contact us at vortieapp@gmail.com.